iTomas AI — Terms of Service

1. ACCEPTANCE OF TERMS

1.1 By registering for an account on itomas.ai, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy, which is incorporated herein by reference.

1.2 These Terms apply to all users of the Platform, including visitors, registered users, and paying subscribers.

1.3 We reserve the right to modify these Terms at any time. We will notify you of material changes by email to the address associated with your account and by posting an updated version on this page with a revised effective date. Your continued use of the Platform after such notification constitutes your acceptance of the updated Terms.

1.4 In the event of a conflict between these Terms and any other document or communication, these Terms shall prevail unless expressly stated otherwise in writing by SC OUTLETICO SRL.

2. ELIGIBILITY

2.1 You must be at least 18 years of age to register for an account or subscribe to the Platform. By creating an account, you represent and warrant that you are at least 18 years old.

2.2 If you are using the Platform on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2.3 The Platform is not available to any user previously suspended or removed from the Platform by us.

2.4 By using the Platform, you represent that you are not located in a country subject to a government embargo or designated as a terrorist-supporting country.

3. ACCOUNT REGISTRATION AND SECURITY

3.1 To access the full functionality of the Platform, you must register for an account by providing accurate, current, and complete information including your name, email address, and a secure password.

3.2 You are solely responsible for maintaining the confidentiality and security of your account credentials. You agree not to share your password with any third party.

3.3 You are solely responsible for all activities that occur under your account, whether or not authorised by you. You agree to notify us immediately at [email protected] if you suspect any unauthorised use of your account or any security breach.

3.4 We reserve the right to disable your account at any time if we reasonably believe that you have violated these Terms or if your account credentials have been compromised.

3.5 You may not create more than one account per person. Creating multiple accounts to circumvent subscription restrictions, usage limits, or account suspensions is prohibited.

3.6 You agree to keep your account information accurate and up to date at all times.

4. DESCRIPTION OF SERVICE

4.1 iTomas AI provides a personal AI assistant service accessible via the itomas.ai web platform, Telegram, and Discord. The assistant is powered by artificial intelligence and is designed to help users with a broad range of tasks including information retrieval, task management, scheduling, web search, file analysis, code execution, image analysis, and third-party service integrations.

4.2 The Platform includes features such as persistent memory across sessions, voice messaging, browser automation, real-time data access, integration with external services including Google Calendar, Google Drive, Gmail, and other third-party applications.

4.3 We reserve the right to modify, update, expand, or discontinue any feature or aspect of the Platform at any time. We will make reasonable efforts to notify you of material changes.

4.4 The Platform is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted, error-free, or completely secure access at all times.

5. SUBSCRIPTIONS AND PAYMENT

5.1 Access to the full functionality of the Platform requires a paid subscription. Pricing is displayed on the itomas.ai pricing page and may be updated from time to time.

5.2 All subscription fees are charged in Euros (€) and are inclusive of applicable VAT where required by law.

5.3 Payment is processed securely by our third-party payment processor. We do not store your payment card details on our servers.

5.4 Your subscription renews automatically at the end of each billing period unless cancelled before the renewal date.

5.5 You may cancel your subscription at any time through your account dashboard. Upon cancellation, you retain access until the end of your current paid billing period. No partial refunds will be issued for unused time.

5.6 NO REFUND POLICY: All subscription fees are non-refundable. By subscribing, you expressly acknowledge and agree that no refunds will be issued for any reason, including dissatisfaction with the service, unused subscription time, feature changes, or early cancellation.

5.7 WAIVER OF RIGHT OF WITHDRAWAL: In accordance with Article 16(m) of EU Directive 2011/83/EU on Consumer Rights, by completing your subscription purchase and checking the required acknowledgment checkbox at checkout, you expressly request immediate access to the digital service and acknowledge that you thereby waive your statutory 14-day right of withdrawal.

5.8 We reserve the right to change subscription pricing at any time with at least 30 days notice by email.

5.9 In the event of a failed payment, we may suspend or cancel your subscription after reasonable retry attempts.

5.10 If you believe you have been charged in error, contact [email protected] within 30 days of the charge.

6. ACCEPTABLE USE POLICY

6.1 You agree to use the Platform only for lawful purposes and in accordance with these Terms.

6.2 You agree not to use the Platform to:

• Violate any applicable local, national, or international law or regulation
• Transmit content that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
• Generate or distribute content constituting hate speech, discrimination, or incitement to violence
• Produce, distribute, or possess child sexual abuse material or any content that sexually exploits minors
• Impersonate any person or entity
• Attempt to gain unauthorised access to the Platform or its infrastructure
• Probe, scan, or test the vulnerability of any system or network associated with the Platform
• Introduce viruses, trojans, or other malicious material
• Reverse engineer or decompile any part of the Platform
• Use the Platform to develop a competing product or service
• Scrape or systematically extract data from the Platform
• Circumvent any usage limits or access restrictions
• Attempt to extract system prompts, model configurations, tool definitions, or internal architecture of the Platform

6.3 We reserve the right to investigate violations and suspend or terminate accounts without notice or refund.

7. AI-GENERATED CONTENT AND DISCLAIMER

7.1 The Platform uses artificial intelligence to generate responses and content. AI-generated content may contain errors, inaccuracies, or outdated information.

7.2 THE CONTENT GENERATED BY THE PLATFORM DOES NOT CONSTITUTE PROFESSIONAL ADVICE OF ANY KIND. Nothing produced by the AI assistant should be construed as legal, medical, financial, investment, psychological, or any other form of professional advice. Always consult a qualified professional before making decisions based on AI-generated content.

7.3 We do not warrant the accuracy, completeness, or suitability of any AI-generated content. Your use of AI-generated content is entirely at your own risk.

7.4 The Platform may access real-time information from the internet. We are not responsible for the accuracy or legality of third-party content retrieved by the Platform.

7.5 You are solely responsible for reviewing and verifying any AI-generated content before relying on it.

8. INTELLECTUAL PROPERTY

8.1 The Platform, including its design, software, code, architecture, tools, branding, and logos, is owned exclusively by SC OUTLETICO SRL and protected by applicable intellectual property laws.

8.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal use in accordance with these Terms.

8.3 You retain ownership of content you submit to the Platform. By submitting content, you grant us a limited licence to process it solely to provide the Service to you.

8.4 Any feedback or suggestions you provide may be used by us without any obligation to compensate you.

9. THIRD-PARTY INTEGRATIONS

9.1 The Platform offers optional integrations with third-party services including Google Calendar, Google Drive, Gmail, Telegram, Discord, Notion, Todoist, Airtable, and others. These are subject to the terms of the respective third parties.

9.2 By connecting a third-party service, you grant us the permissions necessary to interact with that service on your behalf as directed by you.

9.3 We are not responsible for the availability, accuracy, or security of any third-party service.

9.4 You may disconnect any integration at any time from your dashboard.

10. DATA AND PRIVACY

10.1 Our collection and use of your personal data is governed by our Privacy Policy at itomas.ai/legal/privacy, incorporated into these Terms by reference.

10.2 You are responsible for ensuring that data you submit does not violate the privacy rights of any third party.

11. SUSPENSION AND TERMINATION

11.1 We reserve the right to suspend or terminate your access at any time for: violation of these Terms, non-payment, fraudulent or illegal activity, or actions that harm the Platform.

11.2 Upon termination for violation of these Terms, no refund will be issued for any remaining subscription period.

11.3 You may terminate your account at any time by cancelling your subscription and contacting [email protected].

12. LIMITATION OF LIABILITY

12.1 To the maximum extent permitted by applicable law, SC OUTLETICO SRL shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform.

12.2 Our total aggregate liability shall not exceed the total subscription fees paid by you in the three months preceding the event giving rise to the claim.

12.3 Nothing in these Terms excludes liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded under applicable law.

13. INDEMNIFICATION

13.1 You agree to indemnify and hold harmless SC OUTLETICO SRL from any claims, liabilities, damages, and expenses arising from your use of the Platform in violation of these Terms, your submitted content, or your violation of any applicable law.

14. GOVERNING LAW AND DISPUTE RESOLUTION

14.1 These Terms are governed by the laws of Romania and the European Union.

14.2 Disputes shall first be attempted to be resolved through good faith negotiation via [email protected].

14.3 Unresolved disputes shall be subject to the exclusive jurisdiction of the competent courts of Romania.

14.4 EU consumers may submit complaints to the European Commission Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

15. GENERAL PROVISIONS

15.1 These Terms and the Privacy Policy constitute the entire agreement between you and SC OUTLETICO SRL.

15.2 If any provision is found invalid or unenforceable, the remaining provisions continue in full force.

15.3 Our failure to enforce any provision shall not waive our right to enforce it in the future.

15.4 You may not assign your rights without our written consent.

15.5 We are not liable for failures caused by events beyond our reasonable control including natural disasters, war, power failures, or third-party service failures.

15.6 These Terms are written in English. In case of inconsistency between versions, the English version prevails.

16. CONTACT US

SC OUTLETICO SRL
Romania, European Union
[email protected]

Last updated: May 2026